What is Really Going On?
The Harvard Law School Program On Negotiation issued a Special Report entitled “Crisis Communication! How to Avoid Being Held Hostage by Crisis Negotiations”. (Crisis Communication ) While I am not a...
View ArticleThe “Too Attractive” Bias
On Sunday, October 13, 2013, I will be participating in a panel presentation entitled, “Ethical Duties of Eliminating Bias in the Legal Profession” as part of the California State Bar’s Eighty Sixth...
View ArticleSkipping the Small Talk?
In previous blogs, I have discussed the importance of “small talk” as a way to not only get to know people but to build rapport and trust. A key to helping parties settle their dispute is having a...
View ArticleIt Is All About Trust!
The one thing I love about being a mediator is that it constantly brings new challenges and new insights into people. A recent mediation is no exception. In that mediation, for the first time, defense...
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